Shipping policy

📄 Refund / Return Policy

We have a 3-day return policy, which means you have 3 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

⚠️ Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective or damaged, so that we can evaluate the issue and make it right.

📦 Exceptions / Non-Returnable Items

Perishable goods, custom products, or personal care items cannot be returned. We also do not accept returns for hazardous materials or flammable liquids.

🔄 Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

💰 Refunds

We will notify you once we have received and inspected your return. If approved, you will be automatically refunded on your original payment method within 10 business days.

💡 To start a return:

You can contact us directly at:

+962796333703